NEO Clinic is Neosperience Health's solution that transforms the patient's journey into a clinic, improving therapeutic adherence and facilitating the involvement of all the actors involved. Our digital platform, based on Empathic Artificial Intelligence, optimizes communication, streamlines processes and creates a more human and personalized experience.
Offer a fluid, personalized and engaging treatment path, reducing waiting times and anxiety.
Promote therapeutic adherence
Ensure that patients follow prescriptions and treatment plans correctly, improving clinical outcomes
Resolve inefficient communication
Overcoming communication barriers between doctors, patients, caregivers and administration.
Deepen patient monitoring
Accurately track the patient's progress and intervene promptly if necessary.
Optimize administrative management
Simplify bureaucratic procedures and optimize resource allocation.
The solution: NEO Clinic
NEO Clinic is a digital platform that offers advanced features for Patient Relationship Management to support all stakeholders in the care process.
Functionality
Patient Journey Support
The patient and their caregivers have an app available to stay informed about all the steps before, during and after the medical service. All steps are configurable and customizable for each type of diagnostic path.
Patients are supported throughout the entire journey by personalized content in the “Awareness is Health” section, which informs them during waiting times on how to best prepare for each phase.
An integrated communication system enhanced by artificial intelligence allows patients to be reached via SMS, WhatsApp, telephone and email, with personalized and automated communication flows.
NEO Clinic provides a back-office dedicated to clinic staff, to manage clients, appointments and analysis data. Within the system, it is possible to integrate artificial intelligence models to optimize activities and create automations on tasks with lower added value.
A dedicated communication channel to involve caregivers in the care process, providing them with information and support.
Administrative Staff
A tool to simplify bureaucratic activities, reduce errors and improve internal communication.
Strategic direction
Advanced reporting to monitor clinic performance, optimize processes and make data-driven decisions.
The Patient Journey has never been so simple
Through the automated filling of forms and documents, we drastically reduce administrative management times. This allows your staff to spend more time caring for patients.
We significantly reduce burnout and turnover of your operators by simplifying daily activities, allowing them to focus on what really matters: patient care.
We improve the perceived quality of your service by keeping patients and families constantly updated on the treatment path. Clear and timely communication reduces anxiety and increases trust in your facility, contributing positively to your reputation.
We guarantee maximum security with 100% tracked communication and fully GDPR compliant. Every interaction is securely documented and stored, protecting both your facility and patients from potential litigation.
We integrate the different third-party platforms and apps into a single centralized solution. This eliminates the need to switch from one system to another, greatly simplifying the daily work of your healthcare and administrative staff.
Our specialized onboarding team guides you through every phase of the implementation, making the transition to the new technology quick and easy. We guarantee you comprehensive training and ongoing support to ensure that all your staff feels safe and competent in using the system.
Get in touch with the Neosperience Health team: find out how we can easily implement our solutions in your company.
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