Sofia's support
Sofia is our virtual assistant based on artificial intelligence, trained on medical-scientific libraries and designed to support both patients and medical staff.
Omnichannel at the service of the treatment process
Through an omnichannel communication system (WhatsApp, SMS, telephone)
Sofia independently manages reservations, changes and cancellations of appointments, sends personalized reminders and can automatically reschedule visits if necessary.
Smart support for doctors and patients
In the treatment process, Sofia becomes an essential support for the patient: she provides detailed information on the correct intake of medications, answers doubts and questions about the therapy, and sends personalized reminders, intervenes in case of non-intake and facilitates the reordering of the medication.
Integrated back-office for healthcare personnel
The platform offers detailed and real-time analysis on the effectiveness of the actions implemented, allowing informed decisions and increasingly effective strategies.
NEO Pharma is part of the solutions
by Neosperience Health
NEO Pharma is one of Neosperience Health's solutions dedicated to the digitalization of healthcare processes.
Explore all the benefits for hospitals, clinics, retirement homes and pharmaceutical facilities,
and discover how together we can transform the care experience of your patients.
The patient journey has never been easier
Through the automated filling of forms and documents, we drastically reduce administrative management times.
This allows your staff to spend more time caring for patients.
Satisfied medical staff
We significantly reduce operator burnout and turnover by simplifying daily activities, allowing them to focus on what really matters: patient care.
More informed patients and families
We improve the perceived quality of your service by keeping patients and families constantly updated on the treatment path. Clear and timely communication reduces anxiety and increases trust in your facility, contributing positively to your reputation.
Less risks associated with
legal actions
We guarantee maximum security with 100% tracked communication and fully GDPR compliant. Every interaction is securely documented and stored, protecting both your facility and patients from potential litigation.
All information in one place
We integrate the different third-party platforms and apps into a single centralized solution. This eliminates the need to switch from one system to another, greatly simplifying the daily work of your healthcare and administrative staff.
Step-by-step guidance towards the new system
Our specialized onboarding team guides you through every phase of the implementation, making the transition to the new technology quick and easy. We guarantee you comprehensive training and ongoing support to ensure that all your staff feels safe and competent in using the system.
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