NEO Emergency is the platform that facilitates relationships in the Emergency Room, makes communication between healthcare personnel, patients and caregivers interactive and real time, and improves the service experience from reception to resignation.
Send constant information about the treatment process to the patient and their caregivers
Allow the active participation of the patient and the Caregiver at the treatment process
Accept requests for help, based on specific and real needs, with timing at every step of the way
Lighten the bureaucratic workload and information with low added value
Analyze operational flows to receive valuable insights on emergency room management
Collect unpublished information about the types of requests for help, the distribution of the workload
A new way of experiencing the Patient Journey
NEO Emergency is a platform that improves the experience of patients and all the actors involved in the treatment process, providing answers to everyone's needs in an interactive way and in real time.
Punctuality and accuracy first of all
At each stage of the course, contextual information is proposed with respect to
“Smart” answers to the most common needs
The SmartCall function offers information grouped into categories, contextual to the time and type of access
Push notifications keep engagement of patients and caregivers
Notifications inform and invite patients and caregivers to use the app, gaining awareness and time
The advantages for those who choose NEO Emergency
It helps to manage Waiting times
Increase patient satisfaction
Increase perceived quality and reputation
Reduces friction between healthcare personnel and the public
NEO Emergency is part of the solutions by Neosperience Health
Neo Emergency is one of Neosperience Health's solutions dedicated to the digitalization of healthcare processes. Explore all the benefits for hospitals, clinics, RSA and pharmaceutical facilities, and discover how together we can transform the care experience of your patients.
The Patient Journey has never been so simple
Through the automated filling of forms and documents, we drastically reduce administrative management times. This allows your staff to spend more time caring for patients.
We significantly reduce burnout and turnover of your operators by simplifying daily activities, allowing them to focus on what really matters: patient care.
We improve the perceived quality of your service by keeping patients and families constantly updated on the treatment path. Clear and timely communication reduces anxiety and increases trust in your facility, contributing positively to your reputation.
We guarantee maximum security with 100% tracked communication and fully GDPR compliant. Every interaction is securely documented and stored, protecting both your facility and patients from potential litigation.
We integrate the different third-party platforms and apps into a single centralized solution. This eliminates the need to switch from one system to another, greatly simplifying the daily work of your healthcare and administrative staff.
Our specialized onboarding team guides you through every phase of the implementation, making the transition to the new technology quick and easy. We guarantee you comprehensive training and ongoing support to ensure that all your staff feels safe and competent in using the system.
Get in touch with the Neosperience Health team: find out how we can easily implement our solutions in your company.
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